In the event of an extended closure of Beaufort County School District, students should continue their learning at home through guidance and instruction from their teachers. 

If parents or students have questions regarding lessons, expectations, or specific technology resources, they should direct those questions to their teachers through the communication platform they currently use amongst them. 

If teachers or staff have questions regarding lessons and expectations, they should direct those questions to their school principal or direct supervisor.  Technology or software questions can be directed to Technology Services or Educational Technology via the Help Desk, Web Help Desk Tickets, phone, and email. 


Beaufort County School District utilizes the single sign-on resource, ClassLink to assist students in logging into many virtual resources. ClassLink is accessible from any device or computer with internet access though we recommend students in grades 3-12 use their district-issued laptop. 

How users can log in to ClassLink:
1. Visit https://launchpad.classlink.com/beaufort 
2. Users enter the usernames identified by the role below and their network password. 

ClassLink Login

Beaufort County School District teachers utilize Google Classroom as the learning management system for delivering content, lesson, discussion, supplemental resources and more with their students. Students already use this daily when in school, but this will be an essential recourse for eLearning.  Below is a video on how to sign in and access both ClassLink and Google Classroom. 

Teachers utilize a variety of software to make engaging and relevant lessons for learning. Some of these resources are free for educators while others may require a purchase and license. BCSD has purchased a variety of software to support content. Below is a list of software purchased by BCSD and accessible through ClassLink. 

Teachers are highly encouraged to use software already familiar to their students to ease in transition to virtual learning. 

Technology Support during School Closure for COVID-19


To assist with technical issues that require a technician to have the machine in hand, on-site device drop-off for evaluation will be available Monday - Friday at the following locations: 



Phone Number

District Office

8:00 AM - 4:00 PM


Bluffton High School

8:00 AM - 4:00 PM


Staff and students can drop off a damaged district-issued device at any of these locations during those times. They will not be permitted to enter the building. Once arriving, they will call the number above for a technician to come out to their vehicle, pick up their device, and have them complete the necessary damage paperwork with contact information. The technician will contact the client when device evaluation is complete.

The need for visiting a Help Depot may not be necessary!

Below you can find information on troubleshooting district-issued devices or software during eLearning days. Issues and solutions may be different for students than they are for staff so please choose help accordingly. We will continue to add to these as needed for solutions/ideas. 

In the event a student or staff member needs to visit area schools in order to get on the network for troubleshooting purposes, additional wireless access points have been added to specific areas of the schools below allowing students, parents, or staff to remain in their vehicle while troubleshooting. See Wireless Coverage Maps for each school below: 

Battery Creek High School Coverage Map
Beaufort Middle School  Coverage Map
Beaufort High School Coverage Map
Bluffton High School Coverage Map
Hilton Head High School Coverage Map
Joseph S. Shanklin Elementary School Coverage Map
May River High School Coverage Map
Michael C. Riley Elementary School Coverage Map
Okatie Elementary School Coverage Map
River Ridge Academy School Coverage Map
St. Helena Elementary School Coverage Map
Whale Branch Early College High School Coverage Map